Privacy Notice

Coloho.co.ke respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. To better protect your privacy, we provide the notice below explaining our online information practices and the choices you can make about the way your information is collected and used.

Coloho’s Privacy Policy

Thank you for accessing the website, mobile applications, devices and other software (collectively, the “Site”) of Coloho.co.ke (all references to “us” and “our” refer to Coloho.co.ke). We respect your privacy and want you to know about the Privacy Policy we have in place to protect your personal information. This Private Policy also applies through our services and products via mobile devices, either through mobile applications or mobile-optimized websites.

This Privacy Policy explains:

How we collect, use, and (under certain conditions) disclose your personal information.

The steps we’ve taken to secure your personal information.

Your options regarding the collection, use, and disclosure of your personal information.

This Privacy Notice, Policy applies only to this website and does not necessarily apply to personal information we collect from you offline. Please see the section on Offline Collection, Use & Disclosure of Information details.Site. We are not responsible for the content or privacy practices on any website other than Coloho.co.ke this Site, to which this Site links or that links to this Site.

How does Coloho.co.ke collect information about me?

We collect information from Site users in several different ways, with the goal of providing an efficient, meaningful, and customized shopping experience. For example, we can use your personal information to:

* Register you with our Site and provide you with our services

* Record and quickly bring up information you’ve given previously

* Help you quickly find information, products, and services

* Diagnose and improve Site content to provide you with customer service

* provide you with our new information, products, and services

Registration and Ordering: In order to use certain parts of this Site or order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, gender, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may ask for your country of residence and/or your organization’s country of operation, so that we can comply with applicable laws and regulations. This information is used for billing, order processing and internal marketing as well as to communicate with you about your order and our Site.

Email Addresses: Several locations on the Site allow you to enter your email address for purposes including but not limited to: registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by Coloho.co.ke is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names and cities of contest winners on our Site.

Phone Number: Several locations on the Site allow you to enter your phone number for purposes including but not limited to: SMS verification, registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our SMS newsletter.

Log Files: Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

Product Reviews: We ask for an email address and location along with the submission of all product reviews. Your email address will be kept private, but your location will be visible to other users. All other personal information that you choose to submit as part of the review will be available to other visitors to the Site.

How does Coloho.co.ke use my personal information?

Internal Use: We use your personal information to process your order and provide you with customer service. We may use your personal information internally to collect general information about visitors to this Site, improve Site content and layout, improve our outreach, and market our services and products.

Communication with You: We will use your personal information to communicate with you about your orders and our Site. All customers must provide an email address to allow communication with Coloho.co.ke regarding orders placed. We may send you a confirmation email or a SMS verification after you register with us as well as service-related announcements as necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address or phone number to request notification when we receive a new brand, product style or product, or to sign up for our email newsletter, SMS newsletter and special offers. You can unsubscribe or opt out of future emails at any time (see the section of “What choices doe I have about Coloho.co.ke’s collection of my information?” below for more details).

How are cookies and other technologies used to collect information?

Cookies are small pieces of information that your Internet browser stores as text files on your computer’s hard drive. Most browsers accept cookies by default, but setting your browser to reject cookies or remove them from your hard drive will prevent you from using parts of this Site. For instance, if you block or otherwise reject our cookies, you will not be able to add products to your shopping cart, proceed to checkout or use any of our services that require you to sign in. The Site uses cookies to:

* speed up navigation

* track site usage

* recognize users and user access privileges and preference

* enable and track selection and purchase products on this Site, and record your browsing activity and purchases

* conduct research and diagnostics to improve our content, products and services

* Improve Site security

On this Site and some unaffiliated sites, we display interest-based advertising using information you make available to us when you interact with our Site, content or services. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to your based on information from activities such as purchasing on the Site, visiting sites that contain our content or ads, interacting with our tools or using our payment services.

Like other online ad networks, we use cookies, web beacons (also known as action tags or single-pixel gifs), and other technologies, which enable us to learn about what ads you see, what ads you click, and other actions you take on our Sites and other sites. This allows us to provide you with more useful and relevant ads.

We do not associate your interaction with unaffiliated sites with your identity in providing you with interest-based ads.

We do not provide any personal information to advertisers or to third party sites that display our interest-based ads. However, advertisers and other third-parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards (for example, users in a particular geographical area or users who bought or browsed for classical music). Also, some third-parties may provide us information about you (such as demographic information or sites where you have been shown ads) from offline and online sources that we may use to provide you more relevant and useful advertising.

Third party advertisers or advertising companies working on their behalf sometimes use technology to serve the advertisements that appear on our Site directly to your browser. They automatically receive your IP address when this happens. They may also use cookies to measure the effectiveness of their advertisements and to personalize advertising content. We do not have access to or control over cookies or other features that advertisers and third party sites may use, and the information practices of these advertisers and third party websites are not covered by our Privacy Notice. Please contact them directly for more information about their privacy practices.

How to block cookies on your browser?Take Chorme as an example.

https://support.google.co.ke/chrome/answer/95647?hl=en&co=GENIE.Platform=Desktop

Does Coloho.co.ke ever give out my personal information?

We sell merchandise, not information — We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:

Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as DHL and UPS in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service. Similarly, we must provide your credit card number to financial services organizations such as credit card processors and issuers in order to process payments. We protect all submissions of your credit card number for authorization with state-of-the-art data encryption.